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We are committed to providing the best products and services to our customers.

The quality of our products and services depends on the quality of our supply chain, and to ensure this quality, we work collaboratively with our suppliers to achieve quality and price improvements for our customers.

Supplier Code of Conduct

The Supplier Code of Conduct is intended to establish minimum standards to be maintained by suppliers in the following essential areas:

  • Cooperation
  • Environment
  • Human Rights
  • Transparency
  • Correct market behaviour
  • Protection of information assets
  • Responsible sourcing

Communication channels

Two reporting channels, internal and external, have been created for exployees so that compliance-related issues can be addressed anonymously.

Our reporting system is guided by the principles of fair procedure, presumption of innocence, proportionality, and protection for informants.

This system is available for our employees as well as third interested parties. All reports will be dealt with with the highest confidentiality

The existence of irregularities can be informed through the following channels:

In addition to we have and external reporting channel managed by RCM Suport Empresa, S.L. to which informants can submit their reports.

Our contact person is Mr. Santi Mundi, certified lawyer. He is bound by professional secrecy and is obligated to strictly maintain the anonymity of informers if requested, as well as treat the provided information with the most strict confidentiality.

He can be contacted through telephone or e-mail:

Telephone: +34 93 215 12 00


Non-retaliation policy

Jervis prohibits retaliation against any individual who, in good faith, reports or takes part in the investigation of a real or suspected violation of Jervis’s policies or procedures, or of laws and regulations.

Our ethical culture relies on employees doing the right thing, reporting and speaking up if they notice any behavious against the established ethical standards. Jervis ensures that those who raise concerns or report irregularities can do so without fear of retaliation. Employees who are found to have engaged in retaliatory conduct will be subject to disciplinary measures, including termination.

Reporting a non-compliance action

If you become aware of any misconduct related to Jervis or committed by any employee of Jervis, any of its employees, or any employee of its business partners, we expect you to notify us immediately. You can contact Jervis’ Global Ethics and Compliance Office at If you prefer to report to Jervis anonymously, you can use one of the established reporting channels specifically designated for that purpose.